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Warranty Request Help & Information

Warranty Contact Information

Contact us by phone

Contact us by phone.

(623) 344-5555

Illustration of a letter coming out of an envolope with an email symbol on it

Contact us by email.

warranty@todayspatio.com

Are you having a problem with a product that is covered by a warranty? Not for long! Fill out the Warranty Request Form below to get your claim started.

Important Information To Remember

  • Please be sure to provide all information available to help expedite your service or warranty request. If you need assistance, please contact us by phone or email.
  • Form fields marked with a “*” and feature the word “Required” in the field are required to process any warranty claim.
  • All warranty requests require photo evidence of the damage to the product(s). Once you’ve submitted your claim form, please email pictures of the damage to warranty@todayspatio.com. Please be sure to include your name and phone number.
  • Manufacturers will require a copy of the original sales receipt or invoice for all warranty claims.
  • Warranty claims may be subject to fees for shipping and/or labor when not covered by the manufacturers written warranty.
  • After submitting your request for warranty service, please allow a minimum of 7-10 business days for us to follow up with information provided by the manufacturer about how best to proceed.
  • All products are warranted by the manufacturer. In providing assistance with your warranty claim between you and the manufacturer, Today’s Patio is not assuming liability for any product warranty.